Netflix Household Verify

How to Verify Your Device in Netflix

Having trouble accessing Netflix due to household verification? Follow our step-by-step guides to verify your device and get back to watching your favorite shows.

📺 TV Verification 📲 Mobile Verification

📺 FOR TV USERS

Choose the method that best fits your situation:

🎒

Using I am traveling option

🎓 Watch Tutorial

Verify your TV when you're traveling or away from home

  1. Open Netflix on your TV
  2. When prompted with 'Device not part of household', select 'I'm Traveling'
  3. Choose to receive verification code via email or text
  4. Check your email/phone for the verification code
  5. Enter the code on your TV within 15 minutes
  6. Your TV will be verified for temporary use
🔼

Using update household

🎓 Watch Tutorial

Update your Netflix household to include this TV permanently

  1. From Netflix home screen on TV, press back button to open menu
  2. Navigate to 'Get Help' > 'Manage Netflix Household'
  3. Select 'Update Netflix Household'
  4. Choose 'Send Email' or 'Send Text' for verification
  5. Check your email/text for verification link
  6. Click 'Yes, This Was Me' in email or tap link in text
  7. Select 'Confirm Update' to complete the process

📲 FOR MOBILE USERS

Choose the method that best fits your situation:

📱

QR Code Verification

🎓 Watch Tutorial

Verify your mobile device with a temporary verification code

  1. Open Netflix on your mobile device
  2. When prompted, tap 'Watch Temporarily'
  3. Select 'Send Email' or 'Send Text'
  4. Receive verification code via your chosen method
  5. Enter the code in the Netflix app
  6. Tap 'Continue to Netflix' to start watching

Frequently Asked Questions

Common issues and troubleshooting tips

  • Check spam/junk email folder
  • Ensure phone number is correct in Netflix account
  • Wait a few minutes and try again
  • Request new verification code
  • Request a new verification code
  • Complete verification process quickly
  • Ensure stable internet connection
  • Verify you're using correct Netflix account
  • Check if using VPN (disable if so)
  • Ensure device is on same network as main TV
  • Contact Netflix support for assistance

Netflix Household Rules

Basics

  • Netflix Household = devices on same internet connection
  • One account can have only one household
  • Devices automatically added when used on household network
  • Traveling exceptions available for temporary use

Limitations

  • 31-day limit for devices outside household
  • Must verify periodically when traveling
  • Extra member fees apply for permanent outside users
  • Some content may vary by location